Long after closing and moving into your new home, your relationship with Thomsen Homes will continue. Thomsen Homes’ Client Relations Department is available to answer any warranty questions you may have related to your new home. Additionally, we provide our homeowners with maintenance and care education, tips, and advice to help your home look its best for years to come.
During the first year in your new Thomsen Home, you’re covered by Thomsen Homes’ limited warranty coverage, plus the appliance manufacturers’ warranties. Prior to closing, your Construction Manager will review the limited warranty coverage specific to your state.
After closing on your new home, if you notice a defect in your home that may be covered by Thomsen Homes’ limited warranty coverage, simply utilize the Client Login on our website and enter your warranty claim on our custom online software. Every claim entered is processed in a timely manner with a response from your Client Relations Representative.
On or around the 12-month anniversary of your closing date, your Client Relations Representative will contact you to set up a 1 year walkthrough of your home to inspect any warranty items.