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Design Specialist
DEPARTMENT:Sales and Design LOCATION:Fargo
|
Title |
Design Specialist |
Job
Location |
Fargo, ND |
|
Reports to |
Manager of Sales & Design Operations |
Salary
Grade |
Exempt |
JOB SUMMARY
The Design Specialist leads clients through the home
design process, translating their vision into functional, well-executed plans
while delivering an exceptional client experience. This role manages design and
drafting efforts, coordinates client selections, and collaborates closely with drafters,
vendors, and construction teams to ensure accuracy and efficiency from
preconstruction through closing. Success in this role requires strong product
knowledge, attention to detail, and a commitment to seamless coordination and
homeowner satisfaction.
JOB RESPONSIBILITIES
·
Leads homebuyer
design consultations and communications
·
Owns vendor relationships,
documentation, and build execution handoffs
·
Drives
participation in design studio presentation and model staging
·
Updates and
processes paperwork for selections and pricing addendums
·
Shares plan
structural knowledge with clients
·
Approves
appropriate design requests including sourcing, pricing, and construction
·
Exercises
discretion and independent judgement with regards to design requests before
implementation
·
Delegates tasks
to Design & Sales Operations Coordinator throughout each meeting and build
timeline
·
Navigates the
design studio and samples with clients
·
Executes
electrical walkthroughs and finalizes electrical requests
·
Works directly
with internal drafting and operations teams on managing each project ensuring
information is gathered and in place to keep construction process on schedule
and correctly communicated
·
Works directly
with construction managers to ensure proper implementation of design and/or
products
·
Improves
awareness of design trends, products, and materials
·
Delivers customer
experience and satisfaction
QUALIFICATIONS & SKILLS
·
2-4 years construction
management or related experience
·
2-4 years
residential design or related experience
·
Exemplary ability
to understand construction timeline
·
Exceptional
project management skills
·
Proficient in
Microsoft 365 applications
·
Strong verbal and
written communication skills
·
Ability to
multitask between projects and client needs
·
Effective
problem-solving and organizational skills
·
Strong team
player with the ability to collaborate effectively across departments
·
Driven to
complete tasks quickly
·
Excellent
attention to detail
·
Dependable,
proactive, and self-motivated
·
Exceptional
customer service mindset
WORK ENVIRONMENT
•
Full-time in office
•
Pronlonged periods at a computer and desk work
•
Must be able to lift/push/pull up to (20) pounds
•
Requires occasional travel to job sites
